Last Updated: May 2026
Eva Bloom™ (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use and protect the personal information you share when you visit eva-bloom.co or place an order for a personalized soulmate sketch.
1. Information We Collect
a. Information You Provide
- Order details: name, email address, date of birth, gender preference for the sketch, and any optional questions you choose to share about your love life
- Billing details: processed by ClickBank, our payment partner (we never see or store your credit card information)
- Support correspondence: any messages you send to support@eva-bloom.co
- Reviews and feedback you submit voluntarily
b. Information Collected Automatically
- IP address and approximate geographic location
- Browser type, device type and operating system
- Pages viewed, time on page, referring URLs
- Cookies and similar tracking technologies
2. How We Use Your Information
- Creating and delivering your personalized soulmate sketch and reading
- Providing customer support and processing refund requests
- Sending order confirmations and delivery notifications
- Sending occasional promotional emails (with the option to unsubscribe)
- Improving the Website experience and our service quality
- Detecting and preventing fraud, abuse or unauthorized activity
- Complying with legal obligations
3. Cookies & Tracking
The Website uses cookies and similar tools to help it function properly, remember your preferences and understand how visitors use the site. You can disable or limit cookies through your browser settings. Disabling cookies may affect some Website features.
4. How We Share Your Information
We do not sell your personal information. We share it only with:
- ClickBank: our payment processor and retailer of record
- Service providers: email delivery, customer support tools, hosting
- Legal authorities: when required by law or to protect rights and safety
- Business transitions: in the event of a merger, acquisition or sale of assets
5. Data Security
We use SSL encryption during checkout and reasonable safeguards to protect your information. ClickBank handles all payment data using industry-standard PCI-DSS security. No internet transmission is 100% secure, however, and we cannot guarantee absolute security.
6. Your Rights & Choices
- Access: request a copy of the personal information we hold about you
- Correction: request correction of inaccurate information
- Deletion: request deletion of your information (subject to legal retention requirements)
- Opt-out: unsubscribe from marketing communications at any time
- Restrict processing: ask us to limit how we use your information
To exercise any of these rights, email support@eva-bloom.co.
7. Children’s Privacy
Eva Bloom is intended for adult use (18+). The Website is not directed at children, and we do not knowingly collect personal information from minors. If you believe a minor has provided us with information, please contact us so we can remove it.
8. International Visitors
The Website is operated from the United States. If you access it from outside the U.S., information you submit may be transferred to and processed in the United States.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date indicates when the policy was most recently revised. Significant changes will be highlighted on the Website.
10. Contact
For privacy questions, write to support@eva-bloom.co. We respond to all privacy inquiries within 5 business days.